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Subscription Customer Service 

How do I change the address on my account?
Changing your address can be done easily,  you may contact us by mail at The Catholic Standard and Times, Circulation Department, 222 N. 17th Street, Philadelphia, PA 19103-1299 or call 215-587-3667.  Please include a copy of your mailing address that is attached to your newspaper for better service.  

How do I make a payment on my account?
You may mail us a check with your invoice to The Catholic Standard and Times, Circulation Department, 222 N. 17th Street, Philadelphia, PA or to pay by credit card by calling 215-587-3667 to speak to a customer service representative. 

How do I renew my subscription?
We will contact you well in advance of your subscription expiration date by mail so that you will not miss any future issues of The Catholic Standard and Times.  If you feel that you have missed renewal notices or have recently moved, be sure to change your address at The Catholic Standard and Times, Circulation Department, 222 N. 17th Street, Philadelphia, PA 19103-1299 or call 215-587-3667 to speak to a customer service representative.  You may want to consider using your credit card and opting for automatic renewal so you receive continuous service.

Where can I get general information about my account?
Your mailing label shows your expiration date and also carries postal codes that speed delivery of your newspaper.  To ensure that your newspaper is delivered to you in the most efficient manner, please verify that your street number, street name, city, state and zip code are correct.  This allows the post office to assign the correct +4 zip code which speeds the delivery of your magazine.  When contacting us via postal mail, please provide a copy of your magazine's mailing label with your correspondence.  If you do not have a copy of your label, please write your exact name, address and postal code as it appears on your label.  

Third Parties who sell goods and services that we believe would be of interest to our readers, occasionally make requests to obtain The Catholic Standard and Times subscriber names.  If you would rather not receive such mailings, please contact us in writing and send your current mailing label or exact copy to The Catholic Standard and Times, Circulation Department, 222 N. 17th Street, Philadelphia, PA 19103-1299 or call 215-587-3667.  For more information, please refer to The Catholic Standard and Times Privacy Policy.

What do I do if I've received a bill, but I've already paid?
If you have received a bill after you paid for your subscription, they probably crossed in the mail. You can check your account status at any time by calling Circulation at 215-587-3667.

What happens if I get a damaged issue or miss an issue?
If you receive copies that have been damaged by postal delivery, please contact us at The Catholic Standard and Times, Circulation Department, 222 N. 17th Street, Philadelphia, PA 19103-1299 or call 215-587-3667 to speak to a customer service representative.
 
When does each issue of The Catholic Standard and Times get mailed out?
The Catholic Standard and Times is published 49 times a year (except week of July 4, Nov 27 and the last week of the year).  The paper is mailed on the Wednesday of every week and you should receive your copy on Thursday, Friday, or Saturday of that week, unless you are out of state. 

How do I cancel my subscription?
To cancel your current subscription, please contact us in writing at The Catholic Standard and Times, Circulation Department, 222 N. 17th Street, Philadelphia, PA 19103-1299 or call 215-587-3667 to speak to a customer service representative. 

How do I purchase back issues?
Current and previous issues are available for $1.00 by calling Circulation at 215-587-2469.